Every project we take on begins with a conversation. There is no intake form, no showroom visit required, and no minimum scope. A direct message is the right starting point — describe the project briefly and we will respond within two business days.
Most of our clients arrive through referral — from an architect, an interior designer, or someone whose home we have worked in. If that is how you found us, please mention it.
If you found us through research, that is equally welcome. The reference collections on this site exist precisely because we believe clients who understand what they are commissioning make better decisions — and that informed clients produce the best work.
We do not have a showroom. Site visits happen when a project is confirmed, not before. Our in-house design team handles material selections, samples, and specification — so the process is structured to be efficient for clients and designers alike.
The more specific you can be, the faster we can give you a useful response:
We do not provide estimates in a first conversation. After a site visit and scope review we prepare a written proposal — that is the only document that represents what the work will cost.
If the timing or scope is not right for our current schedule, we will say so quickly and directly.
"The work is only as good as the relationship behind it. We take both seriously."Era Interiors